This Cookie Policy is published in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).
For full details on how we handle your personal data, please also read our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that a website places on your device (computer, phone, or tablet) when you visit it. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners.
Cookies are not programs and cannot carry viruses or install malware. They simply store a small amount of data that can be read by the website that placed them.
Similar technologies include:
- Pixels (tracking pixels / web beacons): Tiny invisible images embedded in a web page or email that signal when content has been loaded.
- Local Storage: A browser feature that stores slightly more data than cookies and persists until manually cleared.
- Session Storage: Similar to local storage but is cleared when you close your browser tab.
- Fingerprinting: Some analytics tools use browser characteristics (screen size, fonts, plugins) to identify returning visitors without a traditional cookie. We do not actively pursue fingerprinting but tools like Microsoft Clarity may use it as a fallback.
2. Why We Use Cookies
We use cookies for three broad reasons:
- To make the website function correctly — some features simply cannot work without certain cookies (e.g., keeping your chatbot conversation open as you move between pages).
- To understand how visitors use our website — analytics help us improve pages, fix problems, and understand what content is most valuable.
- To measure the performance of our marketing — campaign tags on our links let our analytics show which campaigns bring visitors to our site, so we can allocate our marketing budget effectively.
We do not use cookies to build advertising profiles for resale, to track you across other websites, or for any purpose not listed in this policy.
3. Types of Cookies We Use
Analytics and functional cookies are set when you visit, without a consent prompt. You can opt out at any time — see Section 7. We do not use marketing or advertising cookies.
4. Analytics & Performance Tools
4.1 Google Analytics 4 (GA4)
Provider: Google LLC, USA | Category: Analytics
GA4 is Google's current analytics platform. It uses cookies and signals to collect anonymised data about how users interact with our website, including which pages are visited, how long users stay, and what devices they use.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users by assigning a random number as a client identifier | 2 years |
| _ga_[ID] | Stores and counts page views for the specific GA4 property | 2 years |
GA4 does not log or store IP addresses. We have switched off Google signals and advertising features, so GA4 is used for analytics only. Data is processed by Google under their Privacy Policy. You can opt out of GA4 tracking using the Google Analytics Opt-out Browser Add-on.
4.2 Microsoft Clarity
Provider: Microsoft Corporation, USA | Category: Functional / Analytics
Microsoft Clarity records anonymised user sessions (mouse movements, clicks, scrolls) and generates heatmaps to show us how visitors interact with our pages. It helps us identify usability issues and improve the website experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _clck | Persists the Clarity User ID and preferences | 1 year |
| _clsk | Connects multiple page views by the same user into a single session recording | 1 day |
| CLID | Identifies the first time Clarity saw a user on any site using Clarity | 1 year |
| ANONCHK | Checks whether the user has opted out of Clarity recording | 10 minutes |
Clarity does not collect personally identifiable information. Session recordings automatically mask input fields. Data is processed by Microsoft under their Privacy Statement. You can opt out of Clarity via the Microsoft Clarity opt-out page.
5. Marketing & Advertising Cookies
We do not currently use any marketing or advertising cookies or pixels. If we start using one, for example to measure an advertising campaign, we will list it here before it goes live.
6. Complete Cookie Reference
| Cookie | Provider | Category | Duration | Purpose |
|---|---|---|---|---|
| smcb_session_id, smcb_chat_state_v1 | Samanvi Technologies (browser local storage) | Strictly Necessary | Chat: up to 1 day · Session ID: until cleared | Keeps your chatbot conversation available as you move between pages |
| _ga, _ga_[ID] | Google (GA4) | Analytics | 2 years | Website usage analytics |
| _clck, _clsk, CLID, ANONCHK | Microsoft Clarity | Functional / Analytics | 10 mins – 1 year | Session recordings and heatmaps |
This list represents our current cookie usage. We update it when we add or remove tools. The "Last Reviewed" date at the top of this page indicates when this list was last verified.
7. Managing Your Cookie Preferences
You have several ways to control how cookies are used when you visit our website:
7.1 How Cookies Are Set on samanvis.com
We do not show a cookie consent banner. Analytics and functional cookies (Google Analytics and Microsoft Clarity) are set when you visit. Our Google tag is configured to deny advertising storage, so it sets no advertising cookies. You can opt out of analytics at any time using your browser settings (7.2) or the provider opt-out links (7.3).
7.2 Browser Settings
All major browsers let you view, block, and delete cookies. Note that blocking all cookies may affect the functionality of some parts of our website.
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and site permissions
- Safari (Mac/iOS): Preferences → Privacy → Manage Website Data
7.3 Provider Opt-Out Links
7.4 Do Not Track (DNT)
Some browsers offer a "Do Not Track" (DNT) signal. As there is currently no universally agreed standard for responding to DNT signals, our website does not change its behaviour in response to DNT signals. The browser settings and opt-out links above are the most reliable way to manage your preferences on our site.
8. Your Choices & Rights
We do not ask for consent before setting analytics and functional cookies. Instead, we describe them in this policy and let you opt out at any time.
Strictly Necessary storage, such as the chatbot's, is used only to make the website work. It does not track you across other sites.
You may:
- Block or delete cookies in your browser (Section 7.2)
- Opt out of Google Analytics or Microsoft Clarity using the links in Section 7.3
- Contact us at legal@samanvis.com to ask about, or object to, how analytics data about you is used
Opting out stops new data from being collected. It does not delete data already collected. Your rights under the DPDP Act, 2023 are set out in our Privacy Policy.
If we add advertising cookies, or start serving visitors in regions that require prior consent, we will ask for your consent before setting those cookies.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time — for example, when we add a new analytics tool or remove one we no longer use. The "Last Reviewed" date at the top of this page will be updated accordingly.
If we start using a new type of cookie, such as an advertising cookie, we will list it here before we use it.
We encourage you to review this page periodically to stay informed about how we use cookies.
10. Contact Us
If you have any questions about how we use cookies or want to exercise your rights under the DPDP Act, 2023, please contact our Grievance Officer:
Grievance Officer — Samanvi Technologies
Email: legal@samanvis.com
Company: Samanvi Technologies, Hyderabad, Telangana, India
Response Commitment: We acknowledge enquiries within 48 hours and aim to resolve them within 30 days.
Also see our Privacy Policy and Terms & Conditions.
