This Privacy Policy is published in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Where applicable, we also align with globally recognised privacy principles.
We review and update this policy periodically. Material changes will be reflected in the "Last Reviewed" date above. Continued use of our website after an update constitutes your acceptance of the revised policy.
Disclaimer: This policy has been prepared in good faith to reflect our current data practices. We recommend consulting a qualified legal advisor to confirm it is appropriate for your specific jurisdiction and circumstances.
1. Who We Are
Samanvi Technologies is a technology and digital services company registered in Hyderabad, Telangana, India. We offer a range of services including Agentic AI tools, mobile app development, website design and development, website hosting, SEO and content marketing, social media marketing, Google advertising campaigns, and content writing.
Under the Digital Personal Data Protection Act, 2023, Samanvi Technologies is the Data Fiduciary — we determine the purposes and means by which your personal data is processed.
| Detail | Information |
|---|---|
| Company Name | Samanvi Technologies |
| Registered State | Telangana, India |
| Principal Place of Business | Hyderabad, Telangana, India |
| Website | https://samanvis.com |
| Privacy Contact | legal@samanvis.com |
2. Personal Data We Collect
We follow a data minimisation principle — we collect only what is necessary for the specific purpose stated.
2.1 Data You Provide Directly (via AI Chatbot)
When you interact with our AI-powered chatbot, you may be invited to share:
- Your Name — to personalise our response and follow-up communication
- Business Email Address — to send you information about our services or follow up on your enquiry
- Phone Number — to call or message you regarding your business needs
Sharing this information is entirely voluntary. Without it, we may not be able to respond to your enquiry or contact you.
2.2 Data Collected Automatically (Usage & Technical Data)
When you browse our website, we and our third-party analytics partners may automatically collect:
- IP address and approximate geographic location (city/country level)
- Browser type, version, language, and operating system
- Device type (desktop, mobile, tablet)
- Pages visited, time on page, click paths, and scroll depth
- Referring URL (how you arrived at our site)
- Session recordings and heatmap interactions (via Microsoft Clarity)
This data is collected via cookies and similar tracking technologies. Please review our Cookie Policy for full details.
2.3 Data We Do Not Collect
We do not collect sensitive personal data such as financial account details, health records, biometric data, caste or religion, government identification numbers, sexual orientation, or any data related to individuals under the age of 18.
3. How We Collect Your Data
- AI Chatbot: Our customised, in-house AI chatbot on samanvis.com collects your name, business email, and phone number when you choose to provide them during a conversation.
- Analytics and Tracking Tools: We use Google Analytics 4 (GA4), Meta Pixel, LinkedIn Insight Tag, and Microsoft Clarity. These tools place cookies on your browser to collect usage data. You can manage these via our cookie consent settings.
- Email or Direct Communication: If you reach out to us by email or other means, we retain a record of that correspondence.
4. Why We Process Your Data
| Purpose | Data Used | Basis |
|---|---|---|
| Responding to your business enquiry | Name, email, phone, chat content | Consent |
| Understanding your requirements before a discovery call | Chat conversation content | Consent |
| Sending you relevant information about our services | Email address | Consent |
| Website analytics and performance measurement | Anonymised usage data, device info | Consent (cookies) |
| Advertising campaign measurement and optimisation | Pixel/cookie data, page events | Consent (cookies) |
| Improving our website experience | Session recordings, heatmaps | Consent (cookies) |
| Legal and regulatory compliance | All data, as required by law | Legal obligation |
We will not use your personal data for any purpose other than those listed above without first obtaining your fresh consent.
5. Legal Basis for Processing
Under the Digital Personal Data Protection Act, 2023, we process your personal data on the basis of your free, specific, informed, unconditional, and unambiguous consent as required under Section 6 of the Act.
By voluntarily providing your name, email, and phone number via our chatbot, you grant consent for us to process that data for the stated purposes.
You may withdraw your consent at any time by writing to legal@samanvis.com. Withdrawal will not affect the lawfulness of processing already carried out prior to withdrawal.
In limited circumstances — such as responding to a legal order or complying with a regulatory requirement — we may process data on the basis of a legal obligation under Indian law.
6. How We Share Your Data
We do not sell, rent, or trade your personal data to any third party for commercial gain.
6.1 Third-Party Service Providers
We work with the following technology partners who may process certain data on our behalf. Each is bound by contractual obligations and their own data protection policies:
| Service | Provider / Country | Purpose | Data Involved |
|---|---|---|---|
| Google Analytics 4 | Google LLC, USA | Website usage analytics | Anonymised browsing data, device info |
| Meta Pixel | Meta Platforms Inc., USA | Ad campaign measurement | Page visit events, conversion data |
| LinkedIn Insight Tag | LinkedIn Corporation, USA | Ad campaign measurement | Page visit events, professional data (if LinkedIn member) |
| Microsoft Clarity | Microsoft Corporation, USA | Session recording & heatmaps | Anonymised click, scroll, and navigation data |
6.2 Legal Disclosure
We may disclose your personal data if required by law, a valid court order, or at the request of an authorised government or law enforcement authority under the IT Act, 2000 or other applicable Indian legislation.
6.3 Business Transfers
In the event of a merger, acquisition, or restructuring of Samanvi Technologies, your personal data may be transferred to the successor entity. We will notify you of any such change and the applicable privacy protections.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any legal retention requirements:
| Data Category | Retention Period |
|---|---|
| Chatbot enquiry data (name, email, phone) | Up to 12 months from date of collection, or until enquiry is resolved — whichever comes first |
| Analytics data (GA4, Clarity) | As per tool settings (typically 14 months for GA4; 30 days for Clarity session recordings) |
| Email correspondence | Up to 3 years, or as required for an ongoing business relationship |
| Legal/compliance records | As required by applicable Indian law |
When data is no longer required, it is securely deleted or permanently anonymised so it can no longer be linked to an identifiable individual.
8. Your Rights as a Data Principal
Under the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data:
- Right to Access Information: You may request a summary of the personal data we hold about you and how it is being processed.
- Right to Correction and Erasure: You may ask us to correct inaccurate or incomplete data, or to erase personal data that is no longer necessary for the purpose it was collected for.
- Right to Withdraw Consent: You may withdraw consent to processing at any time. Withdrawal does not affect processing already carried out.
- Right to Grievance Redressal: You may raise a complaint with our Grievance Officer (see Section 14). If unresolved, you may approach the Data Protection Board of India once formally constituted.
- Right to Nominate: You may nominate another individual to exercise your rights on your behalf in the event of incapacitation or death, as provided under the DPDP Act, 2023.
To exercise any of these rights, please email legal@samanvis.com. We will acknowledge your request promptly and respond within the timeframe mandated by applicable law.
9. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures are consistent with the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and include:
- SSL/TLS encryption for all data in transit between your browser and our website
- Restricted access controls — only authorised personnel within Samanvi Technologies can access personal data collected
- Secure storage practices for data collected via our chatbot
- Regular review of our security practices
While we take every reasonable precaution, no system is entirely immune from risk. In the event of a data breach that is likely to cause harm, we will notify affected Data Principals and relevant authorities in accordance with applicable law.
10. Children's Privacy
Our website and services are directed exclusively at businesses and working professionals. We do not knowingly collect or solicit personal data from individuals under the age of 18.
Under the DPDP Act, 2023, processing personal data of children requires verifiable parental or guardian consent. We do not seek or obtain such consent, and our chatbot is not designed for use by minors.
If you believe a child has submitted personal data through our website, please contact us immediately at legal@samanvis.com and we will delete that data promptly.
11. Links to Third-Party Websites
Our website may contain links to third-party websites, platforms, or tools (such as Google, Meta, or LinkedIn). This Privacy Policy applies solely to samanvis.com. We are not responsible for the privacy practices of any third-party website and encourage you to review their respective privacy policies before submitting any personal information.
12. International Data Transfers
Some of our third-party analytics and advertising tools — including Google Analytics, Meta Pixel, LinkedIn Insight Tag, and Microsoft Clarity — may process data on servers located outside India, including in the United States and European Union.
Where such transfers occur, they are governed by the respective provider's data protection commitments and the cross-border transfer provisions under the DPDP Act, 2023 and applicable Indian law.
Samanvi Technologies currently serves clients primarily in India. Should we expand our operations or actively target users in other jurisdictions such as the USA or EU, we will update this policy to reflect the applicable legal requirements (including CCPA or GDPR compliance as relevant).
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, services, or applicable law. When material changes are made, we will update the "Last Reviewed" date at the top of this page.
We encourage you to review this page periodically. Your continued use of our website after any changes are posted constitutes your acceptance of those changes. If you do not agree with the updated policy, please discontinue use of our website and contact us at legal@samanvis.com to request erasure of your data.
14. Grievance Officer & Contact Us
In accordance with the Information Technology Act, 2000, the IT (SPDI) Rules, 2011, and the Digital Personal Data Protection Act, 2023, Samanvi Technologies has designated a Grievance Officer to receive and resolve complaints regarding the processing of personal data.
If you have a concern, complaint, or request relating to your personal data, please contact:
Grievance Officer — Samanvi Technologies
Email: legal@samanvis.com
Company: Samanvi Technologies, Hyderabad, Telangana, India
Response Commitment: We acknowledge complaints within 48 hours and aim to resolve them within 30 days of receipt.
If you are not satisfied with the resolution provided, you may escalate the matter to the Data Protection Board of India once it is formally constituted under the DPDP Act, 2023.
