Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the website samanvis.com and the services provided by Samanvi Technologies ("we", "us", "our", "the Company"). These Terms are governed by the laws of India and apply to all visitors, clients, and users of our website and services.

These Terms should be read alongside our Privacy Policy and Cookie Policy, which are incorporated herein by reference.

Disclaimer: These Terms have been prepared to reflect our current business practices. We recommend consulting a qualified legal advisor for specific contractual or compliance questions relevant to your jurisdiction.

1. About Samanvi Technologies

Samanvi Technologies is a digital technology and marketing services company based in Hyderabad, Telangana, India. We help businesses across industries establish and grow their digital presence through technology-driven solutions.

Our services span a broad range of digital disciplines:

• Agentic AI Tools — custom AI-powered automation and conversational tools
• Mobile Application Development — iOS and Android apps for businesses
• Website Design, Redesign & Development — bespoke websites tailored to your brand
• Website Hosting — managed hosting services for websites we build and maintain
• SEO & Content Marketing — search engine optimisation and long-form content strategies
• Social Media Marketing — organic and paid social across major platforms
• Google Advertising Campaigns — Search, Display, Performance Max, and YouTube campaigns
• Content Writing — web copy, blogs, case studies, and marketing content

2. Use of This Website

By accessing samanvis.com, you represent that you are at least 18 years of age and have the legal capacity to enter into binding agreements under Indian law.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else's use or enjoyment of the website. You must not:

• Use the website to transmit any unsolicited or unauthorised advertising material
• Attempt to gain unauthorised access to any part of the website, its servers, or any associated systems
• Use automated tools (bots, scrapers) to extract content from this website without our prior written consent
• Upload or transmit any malicious code, viruses, or any other harmful material
• Misrepresent your identity or affiliation when communicating with us
• Use any information from this website to defame, harass, or harm any individual or entity

We reserve the right to restrict, suspend, or terminate your access to the website at any time and without notice if we believe you are in violation of these Terms.

3. Intellectual Property

3.1 Our Content

All content on samanvis.com — including but not limited to text, graphics, logos, images, icons, videos, software, code, and design — is the exclusive property of Samanvi Technologies or its licensors and is protected under the Copyright Act, 1957 and other applicable Indian and international intellectual property laws.

You may view and print content from this website for your personal, non-commercial reference only. You must not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from this website for commercial purposes without our express prior written permission.

3.2 Client-Provided Content

When you engage our services and provide content (text, images, brand assets, data), you represent that you hold all necessary rights, licences, and permissions to that content and grant us a limited licence to use it solely for the purpose of delivering the agreed services.

We will not use your brand assets, business information, or client materials for any purpose other than delivering your project, unless you separately provide written consent (e.g., for a case study or portfolio entry).

3.3 Work Product Ownership

Upon full and final payment for a project, all custom deliverables created specifically for you (websites, apps, written content, designs) become your property, unless otherwise specified in a written agreement. We retain the right to reference the work in our portfolio, subject to Section 3.2 above.

Where we incorporate third-party components (open-source libraries, stock images, licensed fonts), those elements remain subject to their respective licences, which we will disclose to you as required.

4. Client Responsibilities

To enable us to deliver our services effectively, clients agree to:

• Provide accurate, complete, and timely information, content, and access required for the project
• Designate a responsible point of contact for approvals and decisions
• Review and provide feedback on deliverables within the timeframes agreed in the project scope
• Ensure all content or materials provided to us are free from third-party intellectual property claims
• Promptly inform us of any changes to business requirements that may affect the scope or timeline
• Comply with platform-specific terms (Google Ads policies, Meta advertising standards, etc.) when we manage digital campaigns on your behalf

Delays caused by late content, approvals, or feedback from the client may impact agreed timelines. Samanvi Technologies shall not be held liable for project delays attributable to the client.

5. Payment Terms

Specific payment terms are set out in the individual proposal, Statement of Work (SoW), or service agreement provided to the client before project commencement. Unless otherwise agreed in writing:

• New Projects: A deposit (typically 50% of the agreed project value) is required before work commences. The remaining balance is due upon project completion and prior to final delivery or go-live.
• Retainer / Monthly Services: Invoices are raised at the start of each billing cycle. Payment is due within 7 days of the invoice date.
• Late Payments: We reserve the right to suspend services or withhold deliverables if payment remains outstanding beyond 14 days of the due date. We may also charge interest on overdue amounts at the rate permissible under the Interest Act, 1978 or as agreed in writing.
• Taxes: All prices are exclusive of GST and any other applicable taxes. GST will be charged at the prevailing rate as applicable under Indian tax law.
• Refunds: Payments made are generally non-refundable once work has commenced on the agreed scope, unless otherwise specified in writing. We will work reasonably with clients to resolve disputes fairly.

6. No Guarantee of Specific Results

Samanvi Technologies does not guarantee specific outcomes such as:

• Particular search engine rankings or positions (organic or paid)
• A specific number of leads, conversions, or sales from any campaign
• Specific return on ad spend (ROAS) or return on investment (ROI)
• Uninterrupted visibility or performance of advertising campaigns
• App Store or Google Play Store rankings or download volumes

We commit to applying professional expertise, best industry practices, and diligent effort to help you achieve your business goals. Projections or forecasts we provide are estimates based on available data and are not contractual guarantees.

Any claims made by our team regarding typical or expected results refer to general industry trends and past experience — they are not promises of specific outcomes for any individual client engagement.

7. Limitation of Liability

To the fullest extent permitted by applicable Indian law, Samanvi Technologies, its directors, employees, and contractors shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services
• Loss of revenue, profits, goodwill, data, or business opportunities, even if we were advised of the possibility of such loss
• Service interruptions caused by third-party platforms (Google, Meta, LinkedIn, hosting providers, etc.) over which we have no control
• Losses arising from your failure to follow our recommendations, implement advised changes, or provide accurate information
• Errors, inaccuracies, or outdated information on the website that we have not yet updated

Our total aggregate liability to you in connection with any claim arising from our services — whether in contract, tort, or otherwise — shall not exceed the total fees paid by you to us for the specific service giving rise to the claim in the three (3) months preceding the event.

Some jurisdictions do not permit the exclusion of certain warranties or limitation of liability. Where such law applies, our liability is limited to the extent permissible.

8. Disclaimer of Warranties

This website and all information, content, and services provided through it are offered on an "as is" and "as available" basis, without any warranty of any kind — express, implied, statutory, or otherwise.

We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:

• The website will be available at all times or free from technical errors
• The information on the website is complete, accurate, or current at all times
• The website is free from viruses or other harmful components (though we take reasonable precautions)

9. Indemnification

You agree to indemnify, defend, and hold harmless Samanvi Technologies, its directors, employees, agents, and successors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of this website or our services in violation of these Terms
• Content or materials you provide that infringe a third party's intellectual property rights or violate applicable law
• Your violation of any applicable Indian or international law or regulation in connection with the services we provide
• Any misrepresentation you make to us or a third party in connection with our services

10. Confidentiality

In the course of delivering services, both parties may share proprietary or confidential business information. Each party agrees to:

• Keep the other party's confidential information strictly private
• Use confidential information solely for the purposes of the engagement
• Not disclose confidential information to any third party without prior written consent

This obligation survives termination of the engagement. Where a formal Non-Disclosure Agreement (NDA) is required, we will execute one upon request prior to commencement of work.

Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party; or (c) is required to be disclosed by law or a regulatory authority.

11. Third-Party Services & Links

Our services may involve the use of third-party platforms, tools, and technologies (including Google Ads, Meta, LinkedIn, hosting providers, domain registrars, and software platforms). Your use of such third-party services is subject to their own terms and conditions, and Samanvi Technologies accepts no liability for the acts, omissions, or policies of any third-party provider.

Where we manage third-party accounts on your behalf (such as Google Ads or Meta accounts), access is granted by you as the account owner. Upon termination of our engagement, access credentials and account control will be returned to you within 7 working days.

This website may also contain links to external websites for reference or convenience. We do not endorse and are not responsible for the content, privacy practices, or accuracy of any third-party website.

12. Termination of Services

Either party may terminate an ongoing engagement by providing written notice as specified in the relevant service agreement or proposal. In the absence of a specific notice period, a minimum of 30 days' written notice is required for retainer or recurring service arrangements.

Upon termination:

• All outstanding invoices for work completed up to the termination date become immediately payable
• We will provide you with all deliverables completed and paid for at the time of termination
• Access to any platforms or tools we manage on your behalf will be returned within 7 working days
• Any work in progress beyond the paid deposit may require an additional settlement before handover

We reserve the right to terminate services with immediate effect and without notice if a client is found to be using our services for unlawful purposes, violating these Terms, or failing to make payment after reasonable notice.

13. Governing Law & Jurisdiction

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the Republic of India.

Any dispute, claim, or controversy arising out of or in connection with these Terms — including any question regarding its existence, validity, or termination — shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

Nothing in this clause limits either party's right to seek urgent injunctive or other equitable relief from a competent court.

14. Dispute Resolution

In the event of a dispute arising from these Terms or our services, the parties agree to first attempt to resolve the matter amicably through good-faith negotiation. Either party may initiate this by sending written notice of the dispute to the other party.

If the dispute is not resolved within 30 days of the written notice, either party may refer the matter to arbitration under the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall:

• Be conducted by a sole arbitrator mutually agreed upon by both parties
• Take place in Hyderabad, Telangana, India
• Be conducted in the English language
• Result in an award that is final and binding on both parties

Each party shall bear its own costs for arbitration unless the arbitrator directs otherwise.

15. General Provisions

Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any project-specific agreement or Statement of Work, constitute the entire agreement between you and Samanvi Technologies regarding your use of our website and services, and supersede all prior discussions, representations, or agreements.

Waiver

Failure by either party to enforce any right or remedy under these Terms shall not constitute a waiver of that right or remedy for any future breach.

Force Majeure

Samanvi Technologies shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, government actions, internet or power outages, or failures of third-party platforms.

16. Amendments to These Terms

We reserve the right to revise these Terms at any time. When we do, the "Last Reviewed" date at the top of this page will be updated. Material changes will be communicated via a notice on our website or by email to active clients.

Your continued use of our website or services after the revised Terms are posted constitutes your acceptance of the updated Terms. If you do not agree, please contact us at legal@samanvis.com before continuing to use our services.

17. Contact Us

For any questions, clarifications, or concerns regarding these Terms & Conditions, please reach out to us: